IT Management & Consulting Services

 

ITS is an IT Management and Consulting Services Company focused on Customer Care

Customer CareIn today’s economy, businesses are continually experiencing intense and extended pressure to offer new and better services at a fair and reasonable price. They are asked to respond promptly to changing economic diversity and striving to operate more efficiently and effectively. Under these increased pressures and expectations, businesses are demanding greater internal accountability for results. The requirements to accommodate change quickly, to do more with less and to satisfy its customer’s desires have become common success factors. IT management and consulting needs to be continually evaluated and adapting; that is why we tailor our services to fit your company where it is today and where it is heading for tomorrow and continue to support you as you grow.

ITS Customer Care & Managed Services

We fully understand these pressures and limitations and we have developed a methodology to help ease the stress and disorder in our customer’s growth and realignment. Our customer’s network must operate in today’s environment and be prepared for tomorrow’s technology growth and business change. Our customer’s success starts with ITS’s practiced and polished methodology. We leave nothing to chance. Our Circle of Success Program ensures we have engaged our customers at a point where they need us most. Our program does not overlook prefacing tasks; rather, we use our defined checklist coupled with the specific environment /current business model. This methodology ensures we can leverage what’s working and massage what’s not. SERVICE QUALITY EFFICIENCY RELIABILTY SATISFACTION Our Circle of Success, as you have noticed, never ends. It is continuous. Our customer’s needs are not stagnant and as such, ITS will never be technologically dormant. We are continuously monitoring the technology sector and will apprise our customers of emerging technologies as they may apply to their business model. As such, our Circle of Success continues with superb customer service support maintained as a core component. Contact us today for IT managed services & more in the Charleston / Summerville areas!

ITS is a customer focused Information Technology company that specializes in IT security; providing HIPAA, HITTECH and PCI Compliance auditing, consulting and remediation. ITS provides: custom network design / implementation / maintenance / repair, IT Management, IT Consulting, Business Continuity Planning, Regulatory Compliance, Telephony (VOIP solutions), IT Project Management, IT expansion and relocation services, Managed IT Services, IT Auditing & Digital Marketing. We partner with our customers to meet their needs whether it be their full IT department, augment their current IT team or on an as needed basis. Our goal is to make sure your technology is working for you and not against you, so that you can focus on what you do best. At ITS, we help you get there.

Helping You Get There!

Think of ITS as part of your business team, guiding you through the complex world of technology and ensuring that you can focus on what you do best. We provide professional IT services: Computer Support, Network Services, Managed Services, Telecommunication / VOIP / Unified Communications, IT Consulting, Regulatory Compliance (HIPAA, HITECH & PCI) & Business Continuity Planning in the Charleston / Summerville surrounding areas.