Every office these days is mostly run with the help of technology like computers, phones, tablets, the cloud, and other digital storage. However, this doesn’t mean that everyone in the office is as tech-savvy as one hopes. And even for the co-worker in the office who’s always on top of the new trends, there are some problems that only IT services can assist with. For any new system introduced to an office — whether it’s something like two-step verification or a total overhaul of how information is transmitted or stored — having business computer support and IT support is important for any office to run smoothly. Business computer support can also often extend to IT security, which is another necessary feature, with increased hacking and viruses being spread digitally.
Why Do We Need Business Computer Support?
Modern employees spend almost eight to 10 hours a day on their computers. Whether they’re a marketing firm employing social media, blogging, or new SEO tactics to promote a brand or service or someone simply entering a query into a search engine, we use the Internet and computers in almost every facet of our lives. Much of our data is saved on the cloud or on a server and if those systems should, for some reason, go down or become inaccessible, business computer support can be a lifesaver.
If something should go wrong with the computer itself, IT services are available to help troubleshoot. For new processes or systems, technical consultants can help walk first-time users through it and answer any questions as employees adjust. They can help reduce a great deal of frustration and negative feelings in the office and help a company conduct “business as usual” even when undergoing significant structural changes.
What’s the Deal With Cyber Security?
Cyber security continues to be a growing concern, as more of our personal information makes its way online. There are compliance mandates out there like PCI, HIPAA, and FISMA that make it a requirement for businesses to protect, keep track of, and control access to sensitive information, but accidents happen. For example, the federal government, which ought to have the highest levels of security, has suffered an almost 680% increase in cyber security breaches in just the last six years. And a recent survey showed that almost 90% of small businesses had a security breach in 2012. Around 97% of the 60 billion emails sent every day are spam and nine out of every 1,000 computers wind up being infected with spam.
Where’s the threat coming from? Unfortunately, between 75% and 80% of all malicious attacks actually come from the inside, not the outside. IT services can help keep companies stay on their toes with security auditing and penetration testing to see how the current IT infrastructure is working against cyber attacks. They can also advise new strategies for businesses to take to keep their information safe. For example, almost 80% of breaches are because of weak administrator passwords — if passwords can be made more secure and changed every few months, it could help slow down or stop the rate of cyber attacks. This is especially important if you have a high rate of turnover in your office — almost 60% of employees steal corporate data when they quit or if they’re let go.
As our world becomes ever more digitally oriented, the need for IT companies will also continue to grow. We need experts in the field advising us on the best security options, introducing new systems that can help us expand our businesses and improve our efficiency, and who can help keep staff up to date with new systems and protocol. Let an IT company take the wheel so that you can focus on the other aspects of your business.