IT Business Continuity – Computer Services (Design / Implementation / Repair)

What we do

Although many businesses use similar technology tools, your business has unique goals and needs. It’s our job to understand your business and use our IT consulting expertise to discover the best ways to align your IT with your corporate goals. Not every business requires all the latest technology to function efficiently, but our IT consultants are constantly updating their wide variety of skills and knowledge so that we’re able to present solutions that will specifically help your company prosper. Working with an IT company should be about more than just having someone to call who can fix what’s broken. Our Business IT Managed Services feature consultative, proactive techniques that will help prolong the life and maximize the performance of your systems. That way, you can be sure that crucial IT systems are always running smoothly to support your daily operations. In fact, there may be times when a system malfunctions and our team repairs the issue before you even know there’s a problem! In addition, backup and disaster recovery planning will shield your business from potential harm and get you back up and running quickly in an emergency situation.  Don’t let a disaster put you out of business.  We customize a business continuity and disaster recovery plan to help you protect your company against the disasters that can cause you pain and even your business.   We’re here to keep your business running effectively and efficiently, saving you money and enhancing productivity.

ITS delivers clients comprehensive and affordable options to manage, maintain and support all of their IT needs including:

  • Full Computer Service
  • Network Design
  • Server Implementation & Support
  • Email Solutions/Exchange Servers
  • Backup Systems/On and Off Site
  • Macs & PCs
  • Network Security Solutions
  • Business Continuity/Disaster Recovery
  • Data Recovery
  • Virtualization
  • Mobile Device Support
  • Medical Practice Technology/EMR Solutions
  • Law Firm Technology/Firm Management Solutions
  • IT Security – HIPAA / PCI Compliance


On-Site IT Consulting Services – When a site visit is needed our staff onsite engineers respond quickly to fix the problem. We provide professional, dependable and reliable computer services in Charleston, when you need it.  ITS can advise on ways to save money and the best choices for your IT investment dollars.   We take away the guesswork and put in expertise. Remote Assistance – Our full-time staff of engineers and managed services technicians can remotely access and manage all of your workstations, servers, and routers and automate the day-to-day tasks that make them run at their best. Our fixed (and affordable!) monthly fee delivers predictive monitoring and maintenance. ITS’ IT Managed Services can proactively identify problems, which are then quickly addressed by our certified engineers and technicians.

Disaster Recovery & Backup

Tapeless Backup and IT Disaster Recovery

Server failure or losing data can be a nightmare for a business. With ITS’ tapeless data backup, you won’t lose sleep worrying about business continuity. Our solution combines the benefits of tapeless data backup and IT disaster recovery – should your primary server ever fail, you can be back up within hours, not days. What makes our solution a better choice over other backup solutions? We do data integrity check every 24 hours and a complete test virtualization every 60 days to ensure the highest level of data security.

ITS’ completely automated backup features:

  • Onsite and offsite remote tapeless data backups
  • Onsite backups as often as every 15 minutes
  • Offsite backups as often as every 15 minutes
  • Protection of valuable business data at offsite data centers
  • Rapid server data recovery
  • Bare metal restore capabilities on your server resulting in less downtime

What else makes ITS’ backup solution a better choice over typical tape backup solutions?

  • No more changing tapes nightly or weekly
  • No more tapes to buy, label, catalog, or store
  • No more hassle taking tapes offsite
  • Eliminate annoying mechanical tape drive failures
  • Eliminate finding the right tape to restore data
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