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Why You Need an IT Consultant, Even if You Don’t Work in Tech

Written by Tiffiny Hladczuk. Posted in ITS Blog

it managementIT management is a crucial part of any industry, and many employees often pitch in where they can to manage IT services and repair broken computers. However, full-time, dedicated tech support plays a crucial role in keeping your business running efficiently. Here are the top three reasons to consider bringing on an IT provider.

Reduced Risk of a Security Breach

Nearly 60% of all small businesses in recent years have had employee-related cyber breaches, which means that businesses need to spend more time training staff on internet security. But if technology is not your forte, and if you’re working in a field that isn’t very tech-related, such as law, it might not be apparent what changes you need to take to protect your security. That’s why having a provider with expertise in IT security is so crucial. They can back up your hard drive, monitor your database for potential corruptions, and perform regular security assessments to make sure your information is protected. You can be liable if client or customer information gets into the wrong hands, so it pays to protect yourself now.

Take Advantage of New Technology

IT management isn’t just about putting out virtual fires, though. Your tech support can also let you know about new technologies that are revolutionizing your industry and keep you up to date on the latest trends. You may not care about having the latest iMac for your office, and that’s okay. The IT management staff will keep abreast of the updates you do need to keep the business running smoothly. They’ll also suggest changes or systems that can give you an edge over your competition. To return to the legal example, your IT management team won’t pressure you to adopt an iMac, but they may help you onboard Zapproved’s Legal Hold Pro, which is a data preservation software for attorneys.

Spend More Time on Your Job

Ultimately, your IT consulting firm is there to manage your computer services so you don’t have to. Even if you and your staff spend fifteen minutes out of every day dealing with computer issues, that adds up to no less than 21 hours over the course of the year. Bringing in expert IT management is no different than bringing on an administrator, an HR director, or an accountant: it allows you to delegate tasks so that you can tackle the other parts of your job.

IT management includes an ongoing relationship between the provider and you, the company, so it’s important to choose a consultant that you trust. Always do your homework and make sure your consultants have the qualifications and experience to offer support.

Why You Need A Data Management Company NOW

Written by Tiffiny Hladczuk. Posted in ITS Blog

Data ManagementWhen you experience computer issues, your data, security, and your business are all at risk. By opting for a data management company, you’re preventing your assets from being harmed should you get hacked or face a broken computer. Here are some of the reasons you need a data management team today.

They’re more efficient

Instead of sinking time and resources into protecting your data, you can use that energy to make improvements within your company. With an efficient data management company, you won’t have to worry about errors, formulating new strategies, and paying for expensive tools. By using a data management group or other IT services, your business is improved in virtually all areas through their beneficial streamlined process.

You’re protected

Should your business experience a company-wide power outage, hack, or breakdown, you can rest assured that your data management strategy keeps all of your important information safe and confidential. This is essential for businesses that deal with large quantities of goods, have many clients, or is prone to computer issues now and then.

A good data management group will also offer the best in computer support and IT security. When 59% of employees will steal important data when they leave your company, especially if they leave on bad terms, your IT service provider will ensure your sensitive information is protected on all fronts.

The quality of data is improved

With a streamlined data management strategy, your team is able to utilize one system for compatibility across all computers, whether they’re updated or not. Compatibility issues are some of the worst offenders when it comes to data management.

Utilizing a data management group also ensures your data is secure in the movement process. When employees transfer files from multiple systems, who knows what can change along the way. By utilizing a data management site, your business is secure and the data capture will improve leading to more accurate numbers and results.

When you want to streamline your business and focus on your clients, your best option is to get managed IT support services, like ITS Cares. Visit their site online for more information regarding data management today.

Exploring the Biggest IT Problems Small Businesses Face (And How to Solve Them)

Written by Tiffiny Hladczuk. Posted in ITS Blog

computer problems

Here’s a shocking fact: 57% of small businesses reported staff-related cyber breaches in recent years, making it all the more necessary to be vigilant with new and existing employees. Small businesses are particularly prone to IT threats and breaches for a multitude of reasons, so if you’re part of a small business, it’s essential to understand how to stay protected. With that in mind, here are just a few of the biggest IT-related challenges small business face and how to properly resolve them.

Outdated Tech

Small businesses may not have the budget to allocate to upgrading their digital technologies. As a result, they may find that integrating their existing technology with newly implemented software can cause some unexpected problems. You may end up with doubled data entries or disorganized record keeping. Preventing these computer problems just takes a bit of foresight and proper planning with professional IT services.

Inefficient Data Protection

As mentioned, small businesses are becoming more and more of a target for cyberattacks because of their perceived insufficient protection. It’s true that compliance mandates such as PCI, HIPAA, and FISMA require businesses to protect, track and control access to sensitive information, but it can still be difficult to ward off these threats. Fortunately, there is a wide range of solutions that start with reaching out to professional managed IT support services to evaluate your unique situation and develop a course of action.

Internal Threats

It’s also a surprise that between 75% and 80% of all malicious attacks come from within an organization, not from an external threat, making it all the more necessary to use ethical hacking services such as security auditing and penetration testing to evaluate your IT infrastructure thoroughly. Screening all new employees carefully and being diligent in the hiring process is the best way to decrease this risk.

According to a recent survey, some 87% of small businesses experienced a security breach in 2012 alone. Ultimately, there’s no one solution to completely eliminating your business’s risk of a breach, but understanding these vulnerabilities can help you form the right action plan. For more information about resolving computer problems, contact ITS.

5 Services Your IT Service Provider Should Guarantee You Have

Written by Tiffiny Hladczuk. Posted in ITS Blog

it serviceIf you run a business and rely on internet marketing, you need the best IT services to ensure your business is drumming up business and working properly.

When you’re looking for a business IT consulting company, here are some of the top services they should offer you.

Data backup

When over 97% of the 60 billion emails sent every day are spam, you never know when your computer will become infected. Your IT support company should also offer IT security solutions to keep your business’ delicate information safe from malware and viruses.

When your computer is infected, you need to make sure your information is backed up in the event it is lost. It’s recommended you save up to seven years’ worth of information and files to ensure your business is safe in case you’re sued or audited. With reliable computer services for businesses, you can rest assured that your assets are protected.

IT solutions

Along with data backup technology, your IT service provider should supply cloud computing technology to manage your digital marketing, onsite SEO, and any pay per click advertising you need to be done.

More importantly, you should make sure you’re getting network support to keep your computers up and running. This is especially important if your small business relies on a server to operate on a day to day basis.

Network support

If your server is having an issue, whether it be your onsite SEO marketing or your server shutting down, your network provider should be able to get your computer fixed quickly.

IT auditing

Your IT services should be experts in IT compliance and law. As such, they should be able to perform regular IT auditing to ensure your business is in compliance with all the laws and regulations pertaining to onsite SEO, digital marketing, and cloud computing.

Computer repair

Tech support is a vital function of any IT service. When you’re having issues with your computer, it’s up to them to diagnose the issue and solve the problem. If they aren’t able to fix your computer from afar, they should be willing to offer the best in customer service to get the problem resolved to keep your business up and running.

Every business is different and it’s important to know you’ve chosen a support service that works for you. When you want to improve your business’ online presence and security, visit today.

What Is Malware And How Can I Fix It?

Written by Tiffiny Hladczuk. Posted in ITS Blog

computer problems

Any computer is susceptible to the threat of malware. That also includes your smartphone, tablet, and anything else that relies on software. When your computer experiences problems caused by malware, most people hope the problem will solve itself, but it couldn’t be further from the truth. Before we work on solving your computer problems, however, we need to understand malware.

What is it?

Malware is shorthand for “malicious software.” It’s a type of software that was designed by those trying to commit a cyber attack on your computer.

A cyber attack will be for one of many, many reasons. The most common reasons are: the cyber hacker wants to gain access to your sensitive information, or they want to cause damage to a computer. It differs from a virus because a virus is intended to move from computer to computer or network to network autonomously.

How can I tell if I’ve been infected with malware?

Tell-tale signs of a malware infestation are usually mild annoyances. You’ll experience basic computer issues, but these can quickly result in the need for computer services or computer repair.

These inconveniences? Your computer might run a little more slowly and take more time to load your files or apps. It can also result in annoying pop-ups or ads on your computer when you least expect it. One of the most annoying effects of all is your computer crashing or displaying a blue screen. There are always more, but if you notice your computer acting strangely, it’s likely because you’ve been infected with malware.

How does my computer become infected?

Your computer, smartphone, or tablet device could become infected due to a variety of reasons. Spam mail, clicking on pop-ups, visiting unregistered websites — these are all just some of the ways you can get infected with malware. Did you know around 25% of internet searches were made on mobile devices in 2012? No computer software is safe from the potential threat of malware.

How do I fix it?

If your computer has been infected with malware, the only way to ensure the malicious software is gone is by visiting an IT support specialist to fix your computer. Many sites also offer remote services and consultations online or over the phone. When your computer is in need of repair, call ITS Cares to solve your computer problems today.