4 Common Tech Support Problems and Easy Solutions

Written by Tiffiny Hladczuk. Posted in ITS Blog

tech supportDid you know that 60 billion emails are sent every day? That is, by any measure, many emails, but unfortunately, about 97% of them are spam. Many can contain viruses or malware or are phishing scams. This can cause a lot of problems for a business since many people will open an email without even looking at it first. Having a well-practiced tech support team can help mitigate some of the potential problems caused by suspicious emails. Having a top-notch business computer support team can help keep you safe from the following IT problems.

  1. Slow Computer
    This could be a malware infection. Downloading unknown files or running suspicious executable files can lead to malware being installed and causing many problems. A symptom of malware is a slow computer. On the other hand, you might simply have too many windows open. They might be running in the background without you realizing. Have tech support expert take a look just in case.
  2. USB Device Not Recognized
    Try it in a different USB port. Not working? The port might be broken. Try plugging it into a different computer. Still nothing? Your USB device is broken.
  3. Random Shutdown
    If your computer turned itself off for no reason, it’s likely that it overheated. Dust can get trapped in the fans and bog down the cooling system, causing the CPU to overheat. Let it cool down and boot back up later.
  4. Slow Internet
    Two of the most common sources of slow internet on your computer are spyware and viruses. These can be picked up from sketchy websites or random emails. To do a simple diagnosis, ask people in your office if their internet is running slow. If they say no, then a virus is more likely the case. Call an IT professional to get your computer fixed and your internet back up to speed.

If you need computer help with any of these problems or other digital troubles, call tech support now. It is important for any business to have an IT company they can trust and rely on, so call today and make sure your computers are safe.