Archive for May, 2016

Should I Hire a Local Company for Managed IT Services?

Written by Tiffiny Hladczuk. Posted in ITS Blog

business computer services charlestonHere’s a huge piece of trivia for you: the global information technology industry is worth an incredible $4 trillion. The North American region has the largest market share at 31%, with Asia gaining ground at 29%. Wal-Mart alone spent $10.5 billion on IT services last year alone.

Now that cloud computing has become an integral part of most business computer services, some businesses have been tempted to offshore some of their managed IT services. Others have been convinced to choose a managed IT support services located on the opposite end of the country, only to find that the migration involved the wrong kind of disruption.

With IT and business computer services alike being sucked up into the cloud, many local businesses are wondering if it’s really necessary to hire a local IT support team. For instance, does a company based here in Charleston, SC really need to stick with the computer services Charleston has to offer? Some people will tell you no, but they couldn’t be more wrong. And depending on the type of business you run, that bad advice could open you up to serious IT compliance risks.

While IT Consulting Remains a Local Affair
It’s ironic that an industry based on peer-to-peer computing and cloud-based apps still requires human contact at all. Still, the business computer services Charleston startups and corporations depend on are largely based here in South Carolina as well. Why?

It’s easy to forget when you spend all day online, but so much of our information technology needs depend on sophisticated hardware. That doesn’t just include the actual computers you use to access the web, but also telecom equipment, servers, network equipment, routers, printers, and more. Unless you know how to install and repair this equipment on your own, then you’ll need local managed services providers available for help.

The Benefits of Local Managed IT Services
The best business computer services Charleston has to offer help companies with installation, maintenance, and repair, services that all require local technicians. Unless you think your IT equipment will never experience a problem, ever, then you’re taking a huge risk in hiring far off IT consultants.

That goes double for companies with sophisticated security and compliance requirements. Today, 97% of the 60 billion emails sent daily are spam messages, and it only takes one mistakenly opened link to infect a computer. Even the federal government has seen a 680% increase in cyber attacks in the last seven years. Even a minor HIPAA compliance breach of 500 records will result in a $50,000 fine, which is why so many healthcare companies rely on local managed IT services to keep their data closer to home.

If you run a business in the Charleston, SC region, then ignore the business computer services Charleston has to offer at your own risk.

Spam Alert: Your ‘Free Trip to the Caribbean’ is Probably a Phishing Scam

Written by Tiffiny Hladczuk. Posted in ITS Blog

charleston computer repairIf you have an email address — and it’s 2016, so it is safe to say do — then you have definitely received your fair share of spam. By now, you should be able to recognize the more obvious subject lines: “Congratulations! You won a free trip to the Caribbean!” or “Redeem your free iPad Mini!” Some spam is not quite so clear-cut, though, which is why all computer users need strong network security systems.

Spam, also known as junk mail, is unsolicited bulk email advertising sent to a mailing list. Spam wastes our time, fills up our electronic mailbox, and eats up a ton of network bandwidth. The messages may contain links that appear legitimate but actually lead to phishing sites or websites that host malware. If these threats successfully invade your device, you’re going to need to find Charleston computer repair services to help you out.

Spammers collect email addresses from customer lists, newsgroups, chatrooms, and other websites on which we (sometimes unknowingly) divulge personal or contact information. This method, called “address harvesting,” is done without the consent of email address owners, which has led to a debate over the legality of spam.

In the United States, spam is legally permissible in accordance with the CAN-SPAM legislation of 2003, provided that it meets specific criteria, including a “truthful” subject line.

Every day, 60 billion emails are sent and 97% of those are spam. In fact, nine out of every 1,000 computers are infected by spam, and increasing amounts are being sent from computers infected by viruses. Spammers are joining forces with people who create computer viruses to convert innocent computer users’ systems into spam-sending robots or “zombies.” Therefore, it is essential for computer owners to use anti-virus software so that they can protect their systems and avoid becoming a source of spam. Otherwise, even Charleston computer repair services may not be able to help, as the computer may too infected.

While most are harmless, some spam emails are designed to extract sensitive information for unlawful purposes. As many as 87% of small businesses experienced a security breach in 2012 alone. That is why having quality network security systems is so important. In order to effectively protect against junk mail and fraud, strong network security management is essential.

For proper business IT consulting, speak with a network security specialist about how you can improve your defenses against spam. Charleston computer repair companies are there to help.