Archive for January, 2015

Integrated Technology Services Inc. Introduces Clients to Avaya’s New Video Conferencing System, Scopia

Written by Fritz Brown. Posted in ITS Blog

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Charleston, SC (PRWEB) January 15, 2015

Chief Strategy Officer, Fritz Brown of Integrated Technology Services Inc., along with their clients, attend partner company Avaya’s Blue Zone Scopia Experience to get a first-hand glimpse at Avaya’s newest video conferencing system.

The IT specialists at Integrated Technology Services Inc. (ITS) recently attended the Avaya Blue Zone Scopia Experience to get a glimpse at the latest in video conferencing technology — and invited some of their clients to join as well.

Fritz Brown, Chief Strategy Officer, says he invited Integrated Technology Services’ clients to attend the event so they could get an idea of what partner company Avaya can do for them.

“We encouraged our clients to attend this event so they could see Scopia in action and show them what this product could possibly do for them,” Brown says. “We partnered with Avaya because of the levels of regulatory-compliant security they provide, along with their fully-integrated unified communications systems. Their level of quality isn’t matched by anyone else. We hoped this kind of event would show this to our clients.”

The Avaya Blue Zone Scopia Experience was hosted by the Avaya territory manager, Katie Hoppmann during the final football game between the University of North Carolina — whose home stadium is at Avaya-sponsored Kenan Memorial Stadium — and NC State.

“It was a very big game,” Brown says. “It was televised, and plenty of people were able to see and use the product. Before the game, student athletes were able to video conference with their parents long-distance; different stations were set up inside the facility for Avaya guests to view the product firsthand as well. Overall, it was a great way to promote Scopia.”

Scopia is a regulatory-compliant video conferencing system, meaning it offers unmatched levels of security important to clients like attorneys, doctors, accountants and other similar professions.

“There are extra levels of security to make sure that the system is completely secure while communicating over the Internet,” Brown explains. “Another cool thing about Scopia is you can join any meeting easily from your desktop, laptop, tablet or mobile device.”

Integrated Technology Services invited clients like Dr. Jeremy M. Stipkala, an intellectual property attorney and managing partner of Thrive IP® (thrive-ip.com), and Codey Stipkala, a real estate agent in the North Charleston area (handshake-to-home.com). Brown says they both got to experience first-hand how Scopia’s video conferencing system works. They also got an exclusive tour of the stadium’s facilities, including its gym and weight rooms, and even got to sit on the sidelines with the football players during warm-ups.

“The entire event was a once-in-a-lifetime type of experience for us and our clients,” Brown says. “Not many people are able to tour these facilities and get a behind-the-scenes look at what goes on in a college football stadium, especially on the day of a big game.”

Brown says this kind of event is just one of the many benefits that Integrated Technology Services and its clients have seen since partnering with Avaya in August.

“After only being partnered with Avaya for less than six months, we are already thrilled with the success of their products for our clients,” Brown says. “We are happy to be able to provide our clients with a product like Scopia that is so advantageous to so many different industries, and we look forward to our continued partnership with Avaya.”

“We partnered with Avaya because of the levels of regulatory-compliant security  they provide, along with their fully-integrated unified communications systems. Their level of quality isn’t matched by anyone else.”

About Integrated Technology Services

Integrated Technology Services Inc. is focused on providing exceptional customer service by offering clients the best value, and the best opportunities for growing and managing their technology options. The Integrated Technology Services team is experienced, and holds several recognized industry certifications. To learn more, visit itscares.com.

IT Managed Services: What They Are, and What They Can Do for Your Business

Written by Tiffiny Hladczuk. Posted in ITS Blog

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Ever since the early 1990s, when computers were first used on a wide scale, there have been efforts to improve network protocol, security, and management in business’ computer systems. This network management protocol may have been the first-ever example of managed services in IT!

These days, everyone in the tech world is talking about IT managed services — but do you know what they really are, or what they can do for you?

Unlike the traditional break-fix mentality in IT — which only brings in an IT maintenance professional when something isn’t working, and results in huge inefficiencies — IT managed services are a continuous monitoring of your computer systems’ health that can often prevent problems before they have a chance to happen, keeping risk and uncertainty at bay.

If you still find yourself asking “What are managed services?” more often than not, here’s a list of the four most essential managed services that can revolutionize and optimize your business through proactively protecting your computer networks:

Managed anti-virus services
Viruses, worms, and spyware can bring your computer network to its knees without the right anti-virus protection in place. A managed anti-virus service proactively guards against these threats to your computer systems by centralizing the deployment and updating of your software.

Third-party patching
Many businesses rely on third-party applications on an everyday basis. With IT managed services, these applications can be kept running in top condition, as managed services ensure that all your business’ applications are up to date.

Windows patching
Windows is the most popular software system for businesses — and with IT managed services, your business’ Windows systems and PCs can be maintained with the most up-to-date system patches, security features, and more.

24/7 advanced performance monitoring
In addition to all the above services, a typical managed services package will include around-the-clock monitoring for optimal network performance. This performance monitoring allows your network to function reliably, with no downtime due to crashes or errors.

Have even more questions about managed IT support services like unified communications and computer support? Ask us anything by leaving a comment below!